Security & Privacy Policy

Our fundamental privacy principle

The information that you supply to besthandknitting.com is considered confidential and will not be shared with others.

What Information do we collect from you?

We collect any information, EXCEPT your payment information, you enter on our Web site or give us in any other way. For example, your registration information, your purchase information, your feedback information etc. We do NOT collect the IP address used to connect your computer to the internet, the computer and connection information. You will ONLY input payment information in the third party secure payment processor web site, Paypal, one of the world’s leading secure payment processor. And we have no way to gain access to it. 

Like most web sites, we use "cookies" as well to smooth your purchase at our websites.

How do we use the information you input to our web site?

The only use of information we collected is to deliver your orders and contact with you about your orders. We do NOT share in any ways your personal information with third parties except it is required by law enforcement or judicial authorities.

How can you update or correct your Personally Identifiable Information?

During the online ordering process you can review, change or delete the information that you have submitted. You may change any of your personal information in your account(s) online at any time. You may ask us in writing via mail or email at support@besthandknitting.com to have the information on your account deleted, updated or corrected; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Note that we may retain changed or deleted information for archival. 

What security precautions are in place to protect against the loss, misuse or alteration of your information?

We employ industry recognized information technology to protect the security of the information you submit to us. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect this information using firewall , password protection and 128 bit SSL encryption.
Credit card transactions are handled by established third-party online payment engine, Paypal payment processor. Your payment details will be securely transmitted to the Bank for transaction authorization using 128 bit SSL encryption by Paypal. 

How can I contact besthandknitting.com if I have concerns regarding my privacy?